What the software actually does
An Applicant Tracking System is a database. When you apply, it takes your CV file and tries to convert it into structured records: name here, employer there, this job ran from this date to that date, these are the skills.
Everything depends on that conversion. Get it right and a recruiter searching for "quantity surveyor" and "Cork" finds you. Get it wrong and your experience lands in the wrong fields, or nowhere at all, and you never come up in a search you would have matched.
A lot of online advice gets this next part wrong. In most cases the software is not scoring you and rejecting you on its own. A person still decides. What the software controls is whether that person ever sees you at all.
There is no single ATS. Irish employers use a range of systems and they differ in how well they parse. Formatting for the strictest one costs you nothing with the others, which is why the advice below is deliberately conservative.
The seven things that break parsing
1. Multiple columns
The single most common cause of mangled CVs. A two-column layout with skills down one side is read line by line straight across the page, so your job title ends up welded to an unrelated skill from the sidebar. Use one column, top to bottom.
2. Tables used for layout
Many parsers handle a simple table badly and a nested table not at all. If you have laid out your dates and job titles in an invisible table, the structure is doing harm you cannot see. Plain paragraphs and tabs are safer.
3. Text boxes
Content inside a text box frequently does not get extracted at all. People often put their profile or their contact details in one, and that content then goes missing from the record entirely.
4. Headers and footers
Word treats the header and footer as separate from the body, and plenty of parsers skip them. Putting your phone number and email in the header is a good way to have a CV in the system with no way to contact you. Keep contact details in the body, at the top.
5. Images, icons and logos
Anything that is a picture contains no text as far as the software is concerned. That includes the little phone and envelope icons beside your contact details, skill rating bars, company logos, and any part of your CV built as a graphic.
6. Invented section headings
Parsers look for headings they recognise to work out where each section starts. "Where I've Been" and "My Journey So Far" are not recognised. Use the plain ones: Personal Profile, Key Skills, Work Experience, Education, Certifications.
7. Unusual fonts and characters
Stick to widely available fonts. Decorative bullet characters, arrows and emoji can come through as question marks or drop the line they sit on. A standard round bullet is fine.
Not sure whether yours has these problems?
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Get My Free ReviewA layout that parses cleanly
None of this is complicated. It is closer to a well set out letter than to a designed document.
- One column, running top to bottom.
- Contact details in the body at the very top, on their own lines.
- Standard headings in bold, at a slightly larger size.
- Reverse chronological work history. Skills-based and functional CVs parse badly, because the software cannot tie an achievement to an employer or a date.
- One consistent date format throughout, month and year, for example 03/2021 to 06/2024. Write "Present" for current roles rather than leaving the end date blank.
- Job title, employer, location and dates on their own line above the bullets for each role, in the same order every time.
- Standard bullets for achievements, no sub-bullets.
- Acronyms spelled out once, with the short form in brackets after, so you match a search for either. For example "Applicant Tracking System (ATS)".
- 10 to 12 point body text, with real white space. Cramming to fit is worse than running onto a second page.
Keywords, without the stuffing
Recruiters search the database using the language of the job advert. If the advert says "stakeholder management" and your CV says "dealing with people across the business", you will not come up.
How to do it:
- Read the job advert and mark the skills, tools and qualifications it names.
- Note the exact phrasing. "Accounts payable" and "AP" are not the same search.
- Work the ones you honestly have into your profile, your key skills, and the bullets where you actually used them.
- Leave out anything you cannot back up in an interview.
A keyword carries far more weight sitting inside a real achievement than listed on its own. "Managed stakeholder relationships across four departments during a €2m system migration" does more than adding "stakeholder management" to a list.
Do not pad a CV with hidden keywords in white text or a one point font. It is an old trick and systems flag it. A recruiter who spots it will read it as dishonesty.
PDF or Word
Send whatever the advert asks for. That instruction exists because someone knows what their system handles.
Where nothing is specified, a PDF exported from Word is the safer default. It keeps your layout intact and modern systems read it without trouble. The exception is a PDF produced by scanning or by a design tool, which can contain your text as an image and extract as nothing at all.
Recruitment agencies often prefer a .docx so they can add their own branding before sending you on to the client. Keep both versions ready.
How to test your own CV in five minutes
You do not need a tool for this. There is a rough approximation of what the parser sees that takes a couple of minutes.
- Open your CV and select all of it, then copy.
- Paste it into a plain text editor, or into an empty email as unformatted text.
- Read what comes out.
If the order has scrambled, if your contact details are missing, if job titles have merged into skills, or if whole blocks have vanished, that is close to what the software receives. Fix the layout until the pasted version reads in the right order from top to bottom.
It is a blunt test and it will not catch everything, though it reliably finds the column, text box and header problems, which are the ones that do the real damage.
The 10 point CV checklist
Ten things Irish recruiters check before shortlisting, as a checklist you can work through against your own CV. Takes about five minutes. Free.
Or have it done properly
I write CVs that get through automated screening and still read well to the person who opens them afterwards.